Expert Healthcare, Wherever You Are.

A Nurse Practitioner (NP) is an experienced registered nurse with advanced education and clinical expertise. In Australia, NPs can assess, diagnose and manage health conditions, prescribe medicines, request investigations and refer patients within their education, endorsement and scope of practice.

CareWise telehealth consultations are available to adults aged 18 years and over.

Telehealth is a consultation with a Nurse Practitioner by phone or video, without travelling to a clinic. You can discuss your health concerns and, following assessment, receive advice, recommendations or follow-up care where appropriate. Telehealth may not be suitable for every concern, and an in-person assessment may sometimes be recommended.

Nurse Practitioners may prescribe medicines within their authorised scope of practice. A prescription is considered only after an individual clinical assessment and when it is appropriate and safe. Where suitable and available, a prescription may be issued electronically.

A repeat prescription may be considered during a telehealth consultation after reviewing your health history, current medicines, treatment and any monitoring needs. It is not guaranteed and further investigations or an in-person assessment may be needed.

Pathology or diagnostic imaging may be requested when clinically appropriate following assessment. Your Nurse Practitioner will discuss relevant results and any recommended next steps with you as part of your care.

A Nurse Practitioner may refer you to a specialist or another healthcare professional when clinically appropriate. Medicare eligibility and any rebate for a specialist appointment depend on the referral and current Medicare requirements; check with Medicare or the specialist’s office if you are unsure.

Yes. Consultations are privately billed for general healthcare and medical weight management. Fees depend on the appointment type and duration and will be communicated before your appointment. General telehealth consultations are $45 for a 20-minute standard appointment or $60 for a 40-minute long appointment. Weight management consultations are $100 for an initial 40–60 minute consultation and $50 for a 30-minute follow-up.

Telehealth consultations may be available to patients across Australia, subject to practitioner availability, clinical suitability, applicable prescribing requirements and the ability to arrange appropriate follow-up care. Please contact the practice to check availability for your location.

Yes. We encourage collaborative healthcare. With your consent where required, our Nurse Practitioner can work alongside your regular GP, specialists and allied health professionals to support coordinated care. This can be particularly important for people managing chronic conditions or receiving ongoing weight management care.

Telehealth is not an emergency service. If you have chest pain, severe breathing difficulties, stroke symptoms, loss of consciousness or another life-threatening emergency, call 000 immediately. Do not use the website or booking form for urgent or emergency care.